Core pillars of responsible gaming
Haybajji's six core principles of safe gaming protect our players.
Set Clear Limits
We help you set daily, weekly, and monthly deposit limits so you stay in control.
Self-Exclusion Options
You can temporarily or permanently exclude yourself from gaming on your account at any time.
Educational Resources
We regularly provide guides, advice, and information on responsible gaming free of charge.
Addiction identification
Haybajji identifies signs of gaming addiction and offers timely help.
24/7 Support
Our customer service team is always ready to listen to your questions and concerns.
Age verification
Haybajji is strictly for players aged 18 and above. We maintain rigorous age verification.
Setting play limits
The first and most important step in responsible gaming is setting limits on your spending. Haybajji has made this process simple with various types of limits.
Types of Limits:
- Daily limit: Set the maximum amount in BDT you can deposit in each 24-hour period.
- Weekly Limit: Limit your total gaming budget per week from the beginning to the end of the week.
- Monthly Limit: Set a maximum limit for each month and stick to it consistently.
- Time Limit: Set a time limit for each session so you don't play for too long at once.
These limits can be easily changed from your profile settings and can be tightened at any time—not just relaxed. This strict procedure ensures your responsibility.
Setting play limits for the first time can be challenging. Choose a realistic limit based on your income and commit to sticking to it.
Self-Exclusion Program
If you feel like your gaming is getting out of hand, Haybajji's self-exclusion program is an effective solution. This feature helps you take a break from gaming whenever you need one.
Self-Exclusion Options:
- Temporary Exclusion: Automatically suspend your account for anywhere between 7 days and 6 months.
- Permanent Exclusion: Request a complete and permanent exit from Haybajji.
- Notification Preferences: You will not receive any marketing messages from Haybajji during your temporary exclusion period.
Once self-exclusion is activated, you will not be able to log in to your account or make any transactions. It cannot be reversed under any circumstances before the set period expires.
Self-exclusion is a serious decision. Think it through carefully and consult our support team or a specialist if you need guidance.
Warning signs of gaming addiction
Gaming addiction develops gradually. Be aware of the following signs and seek help if you notice them.
Loss of Time: Playing games longer than planned or spending so much time gaming that other tasks are neglected.
Financial problems: Spending more than your set budget or borrowing money to play.
Lies & Secrecy: Lying about or hiding your gaming from family and friends.
Social Withdrawal: Withdrawing from family and friends because of gaming.
Sleep and health problems: Staying up late to play or skipping physical activity to game all day.
Emotional Changes: Feeling anxious, stressed, or depressed when losing in games.
If you notice even one of these signs in yourself, it may indicate addiction. Don't delay—contact our support team or professional counselors immediately.
Support Resources & Services
You're not alone if you're facing gaming problems. Haybajji and various organizations in Bangladesh are ready to help you. The door is always open to seek help.
Haybajji Support
Our support team is available 24/7 for your questions and issues via live chat or email.
Counselor hotline
Call the government-approved hotline for free counseling and mental health support for gaming addiction.
Our customer service team is specially trained to:
- Recognize the signs of gaming addiction and intervene in time.
- Help change account limits and self-exclusion.
- Provide referrals to professional mental health services.
- Conduct every conversation with confidentiality and respect.
Responsible gaming tips
These practical tips will help you maintain a safe and enjoyable gaming experience.
Budget first: Set a clear budget before you start playing that won't impact your life if you lose it.
Set Time Limits: Play for a set amount of time each day and stay away from games outside that time.
Analyze wins and losses: Check your gaming records regularly and try to understand the patterns.
Watch out for others: Notice changes in your loved ones' behavior and talk to them openly.
Find Alternative Activities: Enjoy other activities besides gaming, such as sports, reading, or practicing art.
Take regular breaks: Take at least a 15-30 minute break after long gaming sessions and stop playing before going to bed.
Remember, responsible gaming isn't about quitting — it's about playing smart. Your control, your responsibility, your future.
Age verification and minor protection
Haybajji is exclusively for players aged 18 and over. We enforce robust age verification measures to ensure the protection of minors.
Our age verification process:
- Age confirmation at registration: Every new account must provide an accurate date of birth, which is verified.
- KYC process: Identity is verified with a National ID card or other government documents before any financial transactions.
- Regular monitoring: Our system regularly monitors accounts to identify suspicious age information.
If we discover that a minor is using our platform, their account will be suspended immediately and all relevant information will be reported to the appropriate authorities.
Parents or guardians: Monitor your child's online activities. If you suspect they're accessing gaming sites, let us know and we'll help.
Frequently Asked Questions
Play safely, stay happy
Responsible gaming is our commitment and your right. For any issue, we're always here to stand by you.