Privacy Policy — How haybajji Keeps Your Information Safe

1. Introduction

Your privacy on Haybajji is our highest priority. In this Privacy Policy, we clearly explain what information Haybajji collects, how it is used, and how securely your data is protected.

When you use Haybajji's website or app, you consent to this Privacy Policy. Therefore, you should read the entire policy before you start using it.

2. What Information We Collect

Haybajji only collects information necessary to operate the platform, ensure security, and provide you with the best experience. The table below shows the types of data collected and why:

Haybajji may collect information directly from you (during registration or KYC), automatically (through cookies and log files), and from third-party verification services.

3. How Information Is Used

Haybajji uses your information for the following purposes:

• Account management: For your registration, login, and profile management.
• Identity Verification: To complete the KYC process and prevent money laundering.
• Transaction Process: To process deposits and withdrawals securely.
• Customer Support: To quickly resolve your complaints, questions, or issues.
• Security: To detect fraud, hacking, or suspicious activity.
• Responsible Gaming: To identify unusual playing patterns and provide necessary support.
• Bonuses & Promotions: To send relevant offers based on your preferences (only with consent).
• Legal compliance: To comply with applicable laws and regulatory requirements.

4. Information Sharing Policy

Haybajji never sells your information. However, limited data may be shared in certain specific circumstances:

• Service Providers: Payment gateways, KYC verification providers, and technology infrastructure partners — all bound by confidentiality agreements with haybajji.
• Legal obligations: Upon receiving written instructions from a court, regulatory authority, or government agency.
• Fraud Prevention: Information about suspicious transactions with international anti-money laundering organizations.
• Business Changes: In the event of a merger or acquisition, you will be notified in advance.

Except for the above exceptions, no information is shared with any third party without your explicit consent.

5. Cookie Policy

Haybajji uses various types of cookies to give you the best experience. Cookies are small data files stored in your browser.

You can control cookies from your browser settings at any time. However, disabling essential cookies may prevent some site features from working.

6. Data Protection Measures

Haybajji uses industry-standard technology and processes to protect your information:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security on your account.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Limited Access: Only authorized personnel can access necessary information.
• Payment Data Stored Separately: Financial information is never stored on the main server.

7. Your Rights

You have the following rights regarding your information on Haybajji:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or irrelevant information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that the use of your data be restricted under certain circumstances.
• Right to Portability: You can request your information in a machine-readable format.
• Right to object: You can object to your data being used for marketing or profiling.
• Right to Withdraw Consent: You can withdraw previously given consent at any time.

To exercise these rights, contact our support team. We typically respond within 30 working days.

8. Data Retention Period

Haybajji does not keep your information longer than necessary. General retention periods are shown below:

• Account information: As long as the account is active and a minimum of 5 years after closure (for legal reasons).
• Transaction Records: Minimum 5 years, as required by anti-money laundering laws.
• Customer Support Contact: 2 years after issue resolution.
• Analytics Data: Anonymized for up to 2 years.
• Marketing Data: Deleted immediately upon consent withdrawal.

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

9. Protection of Minors' Information

Haybajji is exclusively for users over 18 years of age. We never knowingly collect information from anyone under 18.

If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using Haybajji, please contact us.

10. Changes to Privacy Policy

Haybajji may update this Privacy Policy as needed. If there are significant changes, we will:

• We will publish a notice on the website.
• We will send a notification to your registered email.
• We will change the "Last updated" date at the top of this page.

Continued use of the site after any changes have been made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11. Contact Us

For any questions or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on website and app
• Response Time: Typically within 30 working days

For more information, see our About Us page and FAQ View page.